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SHIPPING CONEX

FAQ

Questions and answers

Frequently Asked Question

Am I able to pick a color?

Most customers want to choose their container color, and sometimes this is possible, but not always. You get the first container off of the stack at the inter-modal depot. If you order multiple containers, it is often possible to get the color of your choice. Also, one-trip containers are generally tan or beige.

Can I see the container before purchasing?

Unfortunately, customers don’t have access to the depots for liability reasons. All the containers are inspected before delivery, and we always recommend our customers check the container at delivery.

 

If you want to pick up your container, you will be given a release number and the depot information.

How much room do I need for my container delivery?

What size of a room will I need to ensure that my container will even fit? We encourage our customers to measure their property before ordering the container. Our most common deliveries are done by pick-up trucks and 40ft tilt-bed trailers, so we require our customers to have at least 100 - 120ft of space for a 40ft container and 80 - 100ft of room for a 20ft container. For the truck to come through correctly, please make sure that you have a 10ft width going down the driveway and 14 feet height clearance, but we can work with 13ft.

What’s the best container for my needs? New or used?

The choice is all yours. However, there are numerous excellent used containers in the market, which you can buy to save some money. Many local suppliers you can talk to have plenty of used containers to offer you. But you have to do some little research and inspect the containers personally for the one in perfect condition. Ensure there are no leaks, rust, holes, and any defects before choosing to buy.

How can I be sure that I’m going with a legit company?

For your reassurance, you should check the company reviews and their customer service to ensure you’ll receive the best service that you deserve. You can give them a call and speak to a live agent and request more information and also research that company to make sure they are legit. If a company is a part of the NPSA which is the National Portable Storage Association, and they have reviews on the Better Business Bureau, then that’s a good sign. You should also ask them about their payment methods. Don’t trust companies that do not accept debit or credit cards as a payment option.

Do I require a permit to keep the container on my property?

In most cases, you won’t need any permits unless you want the container in a residential area with more strict city rules. It is advisable to check with your city before you purchase a container to avoid any hassle in the future.

Can I use a cargo-worthy shipping container for export purposes?

Although you can use a cargo worthy container for export purposes, the container needs to have a valid CSC Survey as well in order to be exportable. If you buy your shipping container from us, we will provide your container with a CSC survey per your request.

 

Depending on the previous shipping line or the container leasing company that previously owned the container, you might need to go through a neutralization process.

What does it mean to neutralize a shipping container?

Basically, the previous owner of the container does not want to be associated with any activities with that container after it’s been sold to another person. That’s because they no longer have any ownership over that equipment.

 

In order to neutralize a shipping container, the following elements should be removed (or covered) by paint. This way the container won’t be identifiable by those signs, such as: logos, side prefix codes, CSC prefix codes and corner casting stamps.

What if I have a hard time opening the container doors?

The first thing customers must pay attention to is the following: Prepare the ground before we deliver the container. Not having a leveled ground can cause trouble for doors to be open and closed since that affects the container’s structure. We always recommend our customers buy some industrial lubricants found at most hardware stores because these are used containers. Also, if you place wood blocks under the door frame at the corner post, this is very helpful and should solve the problem.

What if I have a hard time opening the container doors?

It’s not very uncommon for a container to have an odor, but the easiest way to get rid of this is to let your container doors open overnight, and the smell should go away. If you stop by your local hardware store, they should have industrial strength odor neutralizers that will get the job done!

What if I have a hard time opening the container doors?
  • The majority of sectors use storage units to meet demand for office, residential, or storage space.
  • Retail, education, the military, government, gas, construction, and many other sectors need steel containers.
  • Because of their versatility and affordable costs, WWT containers have established a strong reputation in a wide range of industries.
Why choose a steel container over other structures?

Here is why you should choose a steel container over other structures:

 

Cost: It’s relatively cheap to transport a shipping container to create brick and mortar and other storage units.

Speed: It’s much faster to load and transport shipping containers, unlike other options.

Solid floors: Containers are great options for storage purposes due to them providing a sold wood floor that can hold heavy weight and equipment. Many other structures such as most sheds and carports lack this option which makes them less favorable for storage use.

What’s the origin of shipping containers?

Containers come from different parts of the world, carrying items such as food, clothes, etc. Most containers coming into the United States are shipped from China, Japan, Hong Kong, Germany, and the UK.